Getting Help

When someone we care about hits hard times it can be tricky to know what to do for the best. Headspace.org.nz tries to provide you with information about a range of difficulties a young person may be experiencing. We believe that the first step for a young person in getting help is talking to someone. For many young people this will be a family/whanau member, or close friend, and often a school teacher or counsellor and in some cases a family doctor.

In Auckland, and in New Zealand generally, there are lots of organisations set up to support people who can provide information and resources to a person and/or their family/whanau. Some of these are on this page and can be used to point someone in the direction of good information or for family members to find out more themselves:


General Mental Health Resources
Mental Health Foundation
Phone: 09 300 7010
Email: resource@mentalhealthorg.nz
Website: www.mentalhealth.org.nz
Information, resources, training and advocacy on matters related to mental health - mental illness. The resource centre is open Monday - Friday 9:00am - 4:30pm and includes a bookstore, reference library and video library.




Eating Difficulties Education Network (EDEN)
Phone: 09 378 9309
Email: info@eden.org.nz
Provides a resource centre offering support, information and referral resources and library services to people with body image issues and their families and friends. Also offers satellite services at Auckland University and Unitec. Provides support groups, workshops, and a health promotion advisory service and a drop in centre in Grey Lynn.


SPINZ
Information about Suicide Prevention Initiatives in New Zealand. Check out their site www.spinz.org.nz.




Strengthening Families Service
Check out their website for description for their ideas and ways they can help. www.strengtheningfamilies.govt.nz




Youth
Friendship House
Phone: 09 262 2322
Email: friendshiphouse@xtra.co.nz
Friendship house provides a drop-in centre, crisis counselling, personal development programmes, anger management/stopping violence programmes, social work/family support, advocacy, chaplain, Pacific Island/Maori and Asian resource workers.


Manukau Youth Centre (MYC)
Phone: 09 263 7340
Manukau youth centre is a drop in centre that provides anger management, drug & alcohol, self-esteem and life skills programmes.


Kidsline
Phone: 09 524 3080 (Office) or 0800 KIDSLINE


Project K Trust
Phone: 09 379 2778
Email: office@projectk.org.nz
Website: www.projectk.org.nz
A youth development programme aimed at fourth formers who lack self-esteem or self-confidence in one or more areas of their lives. Consists of an adventure programme and mentoring.




Rainbow Youth
Phone: 09 376 4155
Email: info@rainbowyouth.org.nz
Website: www.rainbowyouth.org.nz
Education, social groups, specific events for gay and lesbian, bisexual and transgendered youth under the age of 27.




URGE
Phone: 09 360 9531
Email: urge@xtra.co.nz
Website: www.whakamanana.co.nz or www.urge.org.nz
URGE is a youth health and information service for teenagers covering sex, drugs, drink, emotional wellbeing (stress) and body issues.




Youth Law Project
Phone: 09 309 6967
Email: youthlaw@ihug.co.nz
Website: www.youthlaw.co.nz
Offer free legal advice through visits phone or letter for people under 25.




Youthline Auckland Inc.
Phone: 0800 376 633 or 09 376 6645 (office)
Email: youthline@youthline.co.nz
Website: www.youthline.co.nz




Pacific Island resources
Pacific Links website
Lots of information for pacific people living in New Zealand and information relating to being young and a Pacific Islander in New Zealand.
www.pacificlinks.org.nz




Maori resources
Maori Health website
Government website with details of Maori specific health services, discussion of particular issues and statements about government intent to address Maori issues.
www.maorihealth.govt.nz

Also on this site is specific info about NZ Maori Health Providers across the country.
www.maorihealth.govt.nz/providers




Health
Family Planning Association
Phone: 09 522 0120 or check the phone book for contact details for your local centres.
Website: www.fpanz.org.nz
The FPA provides education, professional training and clinical and pregnancy counselling services, as well as services in sexual and reproductive health.




Women
Auckland Women's Centre
Phone: 09 376 3227
Website: www.womenz.org.nz
The Auckland Women's Centre provides and environment that promotes the empowerment and well-being of all women. In addition to running training courses they also provide a woman's library, an information referral and advice centre as well as a counselling service.




North Shore Women's Centre
Phone: 09 444 4618
Email: women.ctr@ix.net.nz
Website: www.womyn-ctr.co.nz
Similar to the Auckland Women's Centre. They provide courses and various programmes for females age 7 and up.




West Auckland Women's Centre
Phone: 09 838 6381
Email: wawc.@cybernet.co.nz
Provides a telephone and drop in support service, counselling, massage therapy, legal services, groups and courses.


Men
Essentially Men
Phone: 09 627 9827
Email: rex.m@clear.net.nz
Provides support groups for men and young men; a safe place to explore issues as men and to increase and create self-awareness.


North Harbour Living Without Violence Collective
Website: www.livingwithoutviolence.org.nz
Information, support and educational programmes available (on the North Shore) for Children, young Men and Women and Adults who are experiencing or have experienced Domestic Violence or have concerns about their own abusive or violent behaviour within the Family and/or the relationships they are in.



Drug and Alcohol
Alateen
Phone: 09 309 4792
Provides meetings on a daily basis for those whose lives have been affected by someone else's drinking. Provides a group for teens called Alateen, principally for young people aged 13-17 years.


Accommodation
Baptist Youth Hostel
Phone: 09 630 0869
Email: baptist_youth@xtra.co.nz
Accommodation for tertiary students (17-23 years).


YMCA Young Men's Christian Association of Auckland
Phone: 09 303 2068
Email: hostel@nzymca.com
Website: www.nzymca.com
Accommodation, fitness centres, recreation programmes, as well as camping and aquatic activities. The Y.M.C.A has branches in Ellerslie, Glen Innes, Lynfield, Mt Albert, Massey and North Shore.




YWCA Young Women's Christian Association of Auckland
Phone: 09 377 8763
Website: www.ywca.org.nz
Accommodation, information and support for women, self-esteem self defence and holiday programmes.




Child and Adolescent Mental Health Services
There are four Child and Adolescent Mental Health Services in Auckland which are free to young people and families who are considered in need of assessment, treatment and therapy to help with a mental health problem. The process of being referred involves firstly going to someone like a GP or School Guidance Counsellor who will discuss whether the referral is the right one.

If you want more information about the services these centres provide phone contact details are below: